1.How can I get in touch with customer service and help me solve problems quickly?

2.When I scan the QR code on the Quick Guide, there is no response or the conne ction times out?

3.The device is flashing red, why can't it connect?

4.When the IPC scans the QR code on the APP, the device indicator light is blue and the APP prompts that the connection is timed out?

5.When I connect to WIFI, it shows unknown SSID/WIFI, what should I do?

6.Why it keesp getting stuck on the "Start Installation" page?

7.Scanning the QR code shows that it needs to be upgraded. What should I do?

8.After the IPC scans the QR code, the blue light is always on and then the red light flashes. Why can’t it connect?

9.What should I do if the indicator is abnormal and the device cannot be added normally?

10.Why it shows the QR code is incorrect when scanning the QR code shows?

11.How to adjust the audio volume?

12.After adding the camera to the 24H Cam account, why can't others add the device?

13.Which SD cards can the camera match and how does it work?

14.After the camera has been used for a period of time, why is it disconnected and the red light flashes?

15.Why did the device not trigger an alarm and I did not receive any alarm push messages?

16.What should I do if I change the SSID or wifi password of the router?

17.After the camera has been working for a period of time, the device drops or the connection times out, what should I do?

18.How to connect to Alexa?